Bitrix website support

Bitrix has a built-in Proactive Protection module: it filters suspicious requests to the website and checks it for malicious code. We use it together with our own RIVERIT solutions, which cover what the built-in module lacks.

Tools alone are not enough: security depends on regular work. Every month, we install platform and module updates that close known vulnerabilities, regularly check the website for malicious code and store backups separately from the server so that the website can be restored after a failure.

A hack usually shows itself through visible signs: for example, unfamiliar links or pages appear on the website, visitors are redirected to other websites and the browser or search engine shows a danger warning.

In this case, updates will not help: the malicious code stays on the website, and the attacker can come back through the same vulnerability. The website needs to be cleaned, and the vulnerability used in the hack must be found and closed. Then the website must be checked for hidden ways back in for attackers. We do this work as part of the “hacked website recovery” service, which you can order even without a support plan. After recovery, you can hand the website over to us for support to reduce the risk of another hack.