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Maintenance and support

Secure website hosting

Secure website hosting built for reliable uptime and data safety.

To achieve this, we set up a secure environment: we isolate websites from each other, encrypt traffic, store backups separately and monitor website availability.

2015year founded
100+completed projects
6 yearsaverage length of client relationships
≤1 hoursupport response time during business hours
150+websites restored after hacking

01

Website hosting from RIVERIT

Hosting is the server where the website files and database are stored. It continuously processes visitor requests and serves them the website pages. Website availability, data safety and the ability to recover after a failure depend on how it is configured and secured.

We host websites on our own servers in European data centers and take care of hosting setup and maintenance.

The service includes an SSL certificate, antivirus scanning, basic DDoS protection, website isolation, backups, monitoring, a control panel and 1 hour of technical support per month. We add a WAF when a website needs protection against attacks through web requests. We migrate websites from other hosting providers as part of technical support.

One team is responsible for both the hosting and the technical support of your website.

If the website goes down, you contact us: we determine whether the problem lies with the server or the website and take it on. You do not need to pass the task between different contractors.

RIVERIT servers are located in European data centers.

They run websites on WordPress, Bitrix and other CMS, framework-based projects, custom web applications and bots.

02

What secure hosting includes

01

Environment for your platform

We configure the web server, runtime environment, database, caching and scheduled tasks to meet the requirements of the CMS, framework or application. This way, the website runs in a suitable environment and background tasks do not put extra load on the pages visitors see.

02

Hosting control panel

The control panel gives access to websites and domains, files, databases, SSL certificates, backups, scheduled tasks, statistics and logs. We configure the server environment settings for each specific website. You can use the panel yourself if you need to.

03

SSL certificates

We set up a free SSL certificate with automatic renewal for each website. It encrypts the connection between the visitor's browser and the website, so data is not sent over the network in plain text. If your website needs a paid certificate, we install it.

04

Antivirus scanning

Antivirus scanning is included in the hosting. It helps detect known malware and suspicious code in website files. This matters if the website has been hacked or an infected file has gotten into it. Antivirus does not replace CMS updates and fixing vulnerabilities in the code: these measures work together.

05

DDoS protection

The data center provides basic DDoS filtering. In the event of a serious attack, we connect an additional protection service that filters out malicious traffic so regular visitors can keep using the website. This protection helps keep the website available but does not replace fixing vulnerabilities in its code or CMS.

06

WAF: web request attack filtering

We add a WAF as an extra option. It inspects requests to the website before the CMS or application processes them and helps block common signs of attacks. A WAF is different from DDoS protection: DDoS filtering guards the website against overload from a large volume of traffic, while a WAF filters malicious requests to the application itself. We configure WAF rules around how the website works so that the protection does not get in the way of regular visitors and day-to-day operations.

07

Website isolation

Each website runs under a separate system user. If one website is compromised, this limits the attacker's access to other websites on the server and reduces the impact of the incident.

08

Backups

We create backups daily or at another agreed frequency. We store them separately from the server the website runs on, so the copy survives failures on the main server. We restore the website from a saved copy on request.

09

Monitoring

We monitor website and server availability and respond to failures. We also track the domain registration expiry date so the website does not go down because of an unrenewed domain name. Monitoring helps detect downtime but is not in itself a security audit of the website code.

03

Hosting security: what it covers

Website security consists of several layers. At the hosting level, our work covers the environment the website runs in: we separate websites between system users, encrypt the connection with visitors, scan files with antivirus, filter DDoS traffic, create backups and monitor availability. If needed, we add a WAF against attacks through web requests.

These measures reduce the risk of downtime and of a problem spreading from one website to others, but they cannot fix a vulnerability in the CMS, a plugin, the theme or the website's own code. An SSL certificate does not prevent hacking on its own either: it encrypts data in transit.

To run a website securely, it is important to update the CMS, plugins, framework components and website code on time, restrict access to the admin area and use separate accounts with strong passwords. This work is part of website technical support and is agreed under the contract.

04

Hosting for CMS, frameworks and web apps

Before hosting a website, we study its technical requirements: which components it needs, where the database is stored, whether caching is required, how background tasks run and what load is expected.

Based on this, we configure the web server, application runtime, database, caching and scheduled tasks.

This hosting suits Bitrix, WordPress and other CMS, as well as framework-based projects, online stores, customer portals, web applications and bots. If your website needs more isolated resources, we offer a VPS or dedicated server.

The hosting covers the operation and security of the server environment.

We maintain the website itself, its CMS, extensions, integrations and code under a technical support contract.

05

Website loading speed

Hosting speed depends not only on server power but also on configuration, caching and load monitoring. We configure the environment for the website platform, set up caching and monitor resource usage. This lets us tell a lack of server resources apart from problems in the website itself.

When the current resources are no longer enough, we increase them without moving the website.

If the cause of slow performance lies in the website itself, for example in its code, database or CMS settings, we identify and fix it as part of technical support.

06

How we move your website

01

Website analysis

We determine which platform the website runs on and assess the size of the files and database and the current load. Based on the results, we choose the necessary server resources.

02

Migration and testing

We transfer the website files and database to the server and then check how the website works in the new environment.

03

Domain switchover

Before the switchover, we transfer the latest changes made on the old hosting and then point the domain to the new server. This order helps move up-to-date data and keeps website downtime to a minimum.

07

Hosting cost

The cost of hosting depends on the number of websites and their load.

01

Number of websites. For each website, we set up the environment, isolation and monitoring. That is why hosting several websites requires more resources and work

02

Load. The more visitors and requests a website handles, the more CPU time, RAM and disk space it needs

The price includes 1 hour of technical support per month. We give the exact price after analyzing the website.

Discuss a task

09

Hosting FAQ

01Do I need to configure the hosting myself?

No. We configure and maintain the hosting. The control panel remains available to you if you need to manage certain settings yourself.

02Can the website be restored from a backup?

Yes, we will restore the website at your request.

03Is the hosting suitable for an online store?

Yes. We choose resources based on the store's load.

04Does an SSL certificate protect a website from hacking?

No. SSL encrypts data between the website and the visitor. Protection against vulnerabilities also depends on the condition of the CMS, plugins, theme and website code.

05How is a WAF different from DDoS protection?

DDoS protection helps the website withstand a large volume of malicious traffic. A WAF inspects the web requests themselves and helps block attempts to attack the CMS or application. We add a WAF as an extra option.

10

Order website hosting

Why order hosting from RIVERIT, an IT company:

01

We reduce the risk of downtime and data loss. Websites run in isolation from each other, backups are stored separately from the main server and website availability is monitored. Antivirus scanning and DDoS protection are included in the hosting, and we add a WAF if needed

02

We configure the server for your website. Before hosting, we look into the project requirements, and when the load grows, we add resources without moving the website

03

One team handles hosting and website technical support. If the website goes down, you contact us. We determine whether the cause lies in the server environment or the website and take the task on. You do not need to pass the problem between different contractors

04

We respond to critical failures within one hour during business hours. We also work on them outside business hours if your plan includes this

05

One manager for all questions. The manager accepts tasks, coordinates the work and keeps you informed

To order hosting or move your website from another provider, fill out the form below.

Discuss a task

11

About website hosting

Hosting with DDoS protection

During a DDoS attack, thousands of requests hit the website at the same time. The server cannot process them in time, and the website stops loading for regular visitors, so requests and orders stop for the entire duration of the attack. Protection works on two levels. The data center constantly performs basic traffic filtering. If the attack is stronger, we connect a separate protection service: it routes all traffic through itself, filters out malicious requests and passes only visitor requests on to the website. DDoS protection keeps the website available but does not block malicious requests to the website itself; a WAF is added for that.

Hosting for business

The right hosting for a company depends on the load. A corporate website, landing page or small online store needs only shared hosting: an isolated environment on a shared server, backups, monitoring and protection. A large store, self-hosted Bitrix24 or a project with many integrations needs a VPS or dedicated server with its own resources.

Services in this area

Maintenance and support

ServersWe administer Linux and Windows servers that run websites, applications and accounting systems: we configure and update them, make backups, monitor their operation, improve security and performance, fix failures, migrate projects and assist developers. We work with servers at any hosting provider, and if you do not have a server, we rent a VPS or dedicated server in your company's name.WordPressSupport for WordPress websites and WooCommerce stores: core, theme and plugin updates tested on a staging copy, backups, website and domain monitoring, work to improve security and speed, technical SEO, bug fixes and custom development.BitrixTechnical support for Bitrix websites: platform and module updates, backups, website and domain monitoring, work to improve website security and speed, integrations with external services, technical SEO, bug fixes and custom development.MagentoTechnical support for online stores on Magento Open Source and Adobe Commerce: security patches, Magento and module updates, backups, store and domain monitoring, bug fixes, speed optimization, support for integrations with accounting systems, technical SEO and custom development.LaravelTechnical support for websites and web services on Laravel: framework, PHP and dependency updates, bug and vulnerability fixes, monitoring, backups and performance optimization. We extend functionality and take over projects built by other teams.DrupalWe take over existing Drupal websites for technical support. We update the core and modules with compatibility checks, run backups, monitor website availability and domain status and respond to failures promptly. We fix bugs, optimize performance, set up technical SEO and extend functionality to fit your business needs. We support the project systematically, not only when problems arise.Bitrix24Support for self-hosted Bitrix24 on your server or ours: portal updates and backups, server administration, work to improve security and performance, portal configuration to match your company's processes, automation, custom development and integrations.Mobile appsSupport for iOS and Android mobile apps after release: we fix bugs based on crash reports, update the app for new OS versions and App Store and Google Play requirements, carry out work to improve speed and security, add new features, publish new versions and support the backend.

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