Laravel website support
Technical support for websites and web services on Laravel: framework, PHP and dependency updates, bug and vulnerability fixes, monitoring, backups and performance optimization. We extend functionality and take over projects built by other teams.
What Laravel support includes
01
What happens to a project without support
Vulnerabilities stay unpatched
Vulnerabilities are found in Laravel, PHP and third-party packages, and fixes are released for them. Without regular updates, the project keeps running with known security issues. Once support for the Laravel version in use ends, no new fixes are released for it. This increases the risk of hacking, data leaks and service disruption.
Updates and changes get harder
Outdated versions of Laravel, PHP and dependencies cause compatibility problems when the project is updated. Temporary workarounds in the code and accumulated technical limitations make changes even harder. As a result, even a small change may require refactoring and extra testing first, which adds time and cost to the work.
Project knowledge is lost
If the architecture, business logic and integrations are not documented, a new specialist has to figure out how the project works on their own after a change of developer. Rebuilding the technical context takes time, which raises the cost of changes and slows down bug fixing.
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How RIVERIT supports Laravel projects
We assign a team to your project that studies its architecture, code and integrations. Knowing the system lets us find the causes of errors faster and take the consequences of changes into account. Our specialists install security fixes, perform updates, fix bugs and performance problems and monitor the application.
Together with you, we set priorities and allocate part of the plan hours to improving the codebase: we rework complex sections, replace outdated dependencies and keep the technical documentation up to date. This gradually reduces technical debt (accumulated issues in the code) and makes further updates and changes to the project easier.
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What Laravel support includes
Security fixes
We track known vulnerabilities in Laravel and the packages in use. We assess the risks for the project and install the necessary security fixes.
Laravel, PHP and package updates
We update Laravel, PHP and the packages in use with version compatibility in mind. After an update, we check that the core features and integrations work.
Bug fixes
We find and fix errors in the code, integrations and background jobs. Failures that disrupt key project features come first. The work is done within the plan hours.
Performance optimization
We analyze database queries, code execution and caching. We eliminate the causes of slow page loads and long-running operations.
Backups and monitoring
We create backups of the code, files and database and store them separately from the live server. We monitor project availability and domain renewal dates.
Feature development
We add new features and sections, change existing business logic and connect external services via API. We estimate tasks and agree on the scope of work in advance.
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How to get started
Discussing the project and tasks
You tell us about the project, current problems and the tasks you want to hand over for support. We clarify your requirements, define the scope of work and agree on how we will get to know the project.
Technical review
We get access to the source code, server and any existing documentation. We study the project structure, Laravel and PHP versions, packages in use, integrations and the server environment. We identify technical issues, vulnerabilities and risks and define priority tasks.
Agreeing on support terms
We choose a support plan based on the condition of the project and your tasks. We agree on the number of hours, the scope of regular work, how requests are handled and priorities. If critical issues must be fixed first, we define the scope of that work separately.
Starting ongoing support
We assign responsible specialists to the project and organize the work through the RIVERIT project management system. We perform scheduled updates, fix bugs and implement the agreed changes. You can track task progress and receive reports on completed work and hours spent weekly or monthly.
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Who Laravel support is for
Companies without a development team
If your business depends on a stable website or web service but keeping developers on staff does not make sense, you can hand the technical tasks over to RIVERIT. We take care of updates, bug fixes, integration support and feature development. You get ongoing technical support for the project without the cost of recruiting and keeping your own team.
Companies with an in-house IT team
We take on Laravel tasks when your team lacks specific expertise or capacity. We join in on framework upgrades, complex bug fixes, performance optimization and feature development. We work within your existing development processes, agree on changes with your team and do not require you to hand over the whole project for support.
Companies changing developers or contractors
We take over projects built by other developers, including those with outdated code and incomplete documentation. We pick up accumulated bugs and unfinished tasks and restore regular project support. We continue to support and develop the existing application without rewriting it from scratch, unless there are technical reasons to do so.
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Laravel project support cost
The cost of Laravel support depends on the complexity of the project and the scope of work. We choose a support plan with a fixed number of included hours per month for maintenance, bug fixes and custom development. We agree on the scope of work and the monthly cost before we start working together.
We estimate major tasks separately, such as developing new modules, moving to a new major Laravel version or making significant changes to the database and integrations. We agree on their cost and timeline in advance.
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Why RIVERIT
Experience since 2015
We have been developing and supporting IT projects since 2015. Over this time, we have completed 100+ projects. We do Laravel work under NDA.
Security expertise
We have restored more than 150 websites after hacking. We investigate incidents, remove malicious code and fix the vulnerabilities we find.
Response within one hour
We respond to support clients within one hour during business hours. We take critical failures first, including outside business hours if your plan includes this.
Comprehensive support
We maintain not only Laravel projects but also servers, corporate portals, mobile apps and chatbots. One RIVERIT team coordinates work across several areas.
Transparent process
We assign a manager to your project. You can track tasks and their status in the RIVERIT project management system. We send reports on completed work once a week or once a month.
Long-term partnership
On average, clients work with us for 6 years. The access credentials, documentation and project backups stay with you.
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Laravel support FAQ
01Can you take over a project built by another team?
Yes. We work with projects built by other developers, including those without technical documentation. Before ongoing support begins, we review the code and the condition of the project. If we find serious issues, we explain the risks and suggest ways to fix them. If needed, we carry out an in-depth technical audit.
02What does “response within one hour” mean?
During business hours, we respond to requests within one hour. This is the response time to a request, not the time it takes to fix the problem. We handle critical incidents, such as the project being down or hacked, as a priority. Response outside business hours covers critical incidents if your plan includes this.
03Which Laravel versions do you support?
We maintain projects on Laravel versions that still receive security support. For outdated versions, we first assess the condition of the project, dependency compatibility and whether an upgrade is possible. If needed, we suggest a staged move to a supported Laravel version.
04Which makes more sense: maintaining an existing project or building a new one?
A complete rebuild is not always necessary. We assess the condition of the code, accumulated technical issues and the cost of further development. If the existing project can be maintained and modernized without unjustified costs, we suggest keeping it. We recommend building a new solution when it is technically and economically justified.
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About Laravel website support
Laravel maintenance and development
Laravel is a PHP framework for building websites, web services, customer portals and corporate portals. New major versions come out every year, and security fixes for each version are released for two years. That is why Laravel maintenance requires timely updates that take into account the compatibility of PHP, third-party packages and the project's own code. RIVERIT plans the move to supported framework versions and extends existing functionality.
Laravel developer without hiring
You do not need a full-time Laravel developer on staff to support and extend your project. A Laravel developer from the RIVERIT team handles technical tasks within the agreed number of plan hours. You work with a dedicated manager who accepts requests, agrees on priorities, keeps track of deadlines and provides reports on completed work.
Server and hosting for Laravel
RIVERIT administers client servers: the server is rented in your name, and ownership of the infrastructure and access credentials stays with you. We configure the server environment to meet Laravel requirements, maintain system software and keep the necessary services running. Alternatively, a Laravel website can be hosted on RIVERIT secure hosting.
Laravel website recovery after a hack
Updating Laravel and third-party packages does not remove malicious code that has already been planted or other consequences of a hack. First, the project must be restored to working order, the malicious code removed and the vulnerabilities fixed. We do this work as a separate service: “hacked website recovery”, after which the project can be handed over for regular support. General terms of working together are described on the “website maintenance” page.
Services in this area
Maintenance and support
10Contact
Tell us
about your task
Describe your project or a problem with your website. We will contact you during business hours, clarify the details and prepare a proposal with stages, timeline and cost.
- 01We contact you
- 02We discuss the task
- 03We prepare a proposal