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Bots and AI

Chatbot articles for business: Telegram bots, Mini Apps and AI assistants in day-to-day operations — which tasks they handle, what they cost and how to roll them out without unnecessary risk.

Bots and AI

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What this category covers

This category is for business owners and managers who are looking for routine work that a bot or an AI assistant can take over. Topics include catalog Mini Apps, knowledge-base assistants and Telegram bots that take requests, bookings and payments.

Here you will find explanations of when a bot really saves time and when a regular form on the website is enough, guides to connecting a bot to a CRM and 1C and breakdowns of what makes up the cost of development and support. We also write separately about AI risks: what data should not be shared with a language model and how to limit the assistant’s answers to verified information from your knowledge base.

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