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Feedback Good Wine: customer feedback landing page

The feedback.goodwine.ua landing page with a short survey that Good Wine uses to collect customer feedback about its service.

Client
Good Wine
Industry
Wine and grocery retail
Project type
Landing page with a survey

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Feedback Good Wine: customer feedback landing page

01Task

Good Wine wanted honest feedback from customers: what is wrong with the service and what should be fixed. This required a separate page with a survey that is easy to fill out.

02Solution

We built a landing page centered on the form. The survey is short: the fewer the questions, the more people finish it. At the same time, there are enough questions for the answers to give the company useful information.

The survey runs on a separate subdomain, feedback.goodwine.ua, so the link to it can be sent to customers independently of the main website.

What we did. We developed a minimalist landing page with a feedback survey.

03

Feedback form

The survey takes up the whole page, and the design does not distract from the questions.

Feedback Good Wine: customer feedback landing page: Feedback form
04

Website on desktop and smartphone

Feedback Good Wine: customer feedback landing page: Website on desktop and smartphone

05Result

Good Wine employees receive customer responses and use them to decide what to change in the service. A customer needs only a couple of minutes to share their opinion.

This feedback channel did not require a large project: developing a landing page with a single form was enough.

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